Terms & Conditions

By enrolling your child at Marmalade Drama Company Limited (MDCL), you accept these terms and conditions (“Terms & Conditions”) and sign your agreement to them as an ongoing agreement between you and MDCL (“Agreement”).

The Agreement is made between the parent/guardian (“Parent”, “you” or “your”) of each enrolled student (“Student”) by a Parent and MDCL (“Marmalade Drama Company Limited”, “we”, “our”, “us”) and is valid at all times whilst the Student is enrolled and until such time as written notice is given in accordance with these Terms & Conditions.


1.1 For participation of a Student at Marmalade all Parents are required to consent to these Terms & Conditions by signature or by ticking the acceptance box for these Terms & Conditions when submitting an electronic application form online. We may update these Terms & Conditions from time to time.

1.2 Any changes to these Terms & Conditions require the written consent or approval of Marmalade.

1.3 A “Course” refers to a course of classes offering tuition in drama which will be delivered during the Term. Course classes will take place once per week for a certain number of hours, as detailed at the time of booking.

1.4 “Workshops” refers to classes run by marmalade during breaks between terms.

1.5 “Founder” refers to Olivia Tenquist.

1.6 “Term” refers to one normal academic term of Marmalade Drama Company Limited during which Courses are run.

1.7 “Term Dates” refers to the dates for the relevant Term.

1.8 “Workshop” refers to a one-off course offering tuition in drama and/or other performing arts related activities which will be delivered for a certain number of hours per day for a period of between one (1) and five (5) consecutive days and can run at any time throughout the year.


2.1 To apply for a place for a new Student, the Parent must agree to these Terms & Conditions and submit an application form online or by post.

2.2 Each Student’s place is allocated on a ‘first come, first served’ basis. Applications must be accompanied by the appropriate payment/transfer, as set out below (“Deposit”).

The Deposit to accompany a new Student’s application form for term enrolment:
£25 per term

For Holiday Workshops and Summer Camps, deposits may vary, please check with Olivia Tenquist.

2.3 If Marmalade is unable to accept the Student due to capacity reasons, the Student may, at the Parent’s discretion, be placed on a reserve list. Before a Student is placed on a reserve list, the Principal shall inform the Parent whether (i) the Deposit will be retained by Marmalade whilst the Student is on the reserve list, or (ii) the Deposit will be refunded to the Parent and that the Parent may be required to repay the Deposit at a later date if a place is confirmed. If the Parent does not wish for the Student to be placed on a reserve list the Deposit shall be refunded. In any event Deposits shall always be refunded within fourteen (14) days of informing the Parent that the Deposit is refundable.

2.4 From the date the Deposit is paid, you have a fourteen (14) calendar day cancellation period (“Cancellation Period”) to change your mind and cancel the Student’s place with Marmalade, subject to clauses 2.6 and 2.7 below.

2.5 After the Cancellation Period expires, the Deposit is non-refundable and will be retained by Marmalade.

2.6 If the start date of the Marmalade course falls within the Cancellation Period and some of the sessions have been delivered before the Parent, within the Cancellation Period, notifies Marmalade of their desire to cancel, then the Deposit may be partly refunded in proportion to the number of sessions delivered.


3.1 For a Student enrolled on either a Course or Holiday Workshop/Camp, following payment of the Deposit to Marmalade, Parents are required to make a subsequent payment of the outstanding balance due to Marmalade (the “Balance”).

3.2 The Balance must be paid in full, subject to any alternative agreements made with Olivia Tenquist, by the first day of the Term or Holiday Camp, by one of the following methods where offered:

1. Bank transfer;
2. Credit card (American Express is not accepted);
3. Debit card;
4. Cheque;
5. Direct Debit;
6. Cash;

3.3 Transaction charges apply to cheques of £1 per cheque.


4.1 Once enrolled on a Course, Term Dates for the next Term will be made known to Parents in writing at the end of the current Term.

4.2 Unless Marmalade is otherwise notified in writing by you before the sixth (6th) week of the Course, a Student is automatically re-enrolled onto the Course for the following Term.

4.3 If you do not notify Marmalade before the sixth (6th) week of the Course that you do not wish a Student to be re-enrolled onto the following Term of the Course, then you will remain liable for half of the full Term fees in respect of the next Term, regardless of attendance of the Student.

4.4 Payment is due for the next Term of Course fees before the start date of the Term, subject to any alternative payment agreements you may have with the Principal.


5.1 If you cancel a Student’s place on a Holiday Camp or Course outside of the Cancellation Period and within fourteen (14) calendar days of the commencement of the Holiday Camp or Course, the Deposit will be retained by Marmalade and you will be required to pay fifty percent (50%) of the balance of the fees for the Holiday Workshop/Camp or Course.

5.2 If you cancel a Student’s place on a Holiday Camp or Course outside of the Cancellation Period and within seven (7) calendar days before the commencement of the Holiday Camp or Course, the Deposit will be retained by Marmalade and you will be required to pay the full balance of the fee.


6.1 The personal data (as it is defined in the Data Protection Act 2018) of a Student and/or Parent will be processed by Marmalade in accordance with its Privacy Policy, which can be found here. A hard copy of the Privacy Policy can be requested from olivia@marmaladedrama.co.uk

6.2 Marmalade owns all the rights, title and interest in and to its websites, including software, text and media and its trade marks, logos and brand elements. Nothing within these Terms & Conditions affects or licences the ownership of these rights. Any intellectual property created during any Course or Holiday Camp is owned by Marmalade.


7.1 Students participate at their own risk and are obliged to inform Marmalade and its staff of any existing injuries or medical condition. All application forms must have any known medical conditions stated and any changes to such information must be notified to Marmalade immediately in writing.

7.2 If you are unsure whether a Student should participate in any activity please consult the Student’s GP before enrolling the Student on a Marmalade Activity.

7.3 Any medication left on the school premises must be clearly labelled and the Student should, unless Marmalade has agreed in writing otherwise, be able to administer it themselves.

7.4 Students must wear suitable footwear and clothing at all times.

7.5 If a Student is unwell or has an accident requiring emergency treatment, the Parent will be contacted via the emergency contact details provided below or on the enrolment form. This number must always be contactable whilst the Student is Marmalade.

7.6 Parents are solely responsible for ensuring that the emergency contact details on Marmalade’s records are up to date.


8.1 Students are obliged to take care of their own belongings. Marmalade can accept no liability for lost or damaged belongings.

8.2 You acknowledge that the maximum aggregate liability of Marmalade to a Student or Parent under these Terms & Conditions shall not exceed the Marmalade course fee to which a claim relates.

8.3 The liability of Marmalade and that of its staff is restricted to class time only and then only to gross negligence.


9.1 Marmalade may, at its own discretion, refuse a Student entry to a Marmalade course if it is felt that the Student’s behaviour is unacceptable.

9.2 Marmalade reserves the right to make changes to the timetable and to the teaching staff from the advertised programme in the event of illness or other circumstances beyond our control.

9.3 Where a session has to be cancelled by Marmalade, the Principal will give as much notice as possible. In the event of a last-minute session cancellation, you will be notified by email, text message, a call to your mobile phone. Parents must ensure that they provide the Principal with up-to-date contact details.

9.4 It is occasionally necessary to change the time and/or venue of a Marmalade session. This will only be done if absolutely necessary and Marmalade will do its best to keep class times and locations as similar as possible but unfortunately this cannot always be guaranteed.

9.5 In the event that a Student is unable to attend a Marmalade session, due to sickness, holiday or a decision by the Parent or Student not to attend, Marmalade regrets that it is unable to refund any payment.

9.6 All Students must be collected on time after a session. Marmalade is unable to supervise Students after a session and consistent late collection will result in additional charges.

9.7 Marmalade course fees are reviewed annually and may be increased each year.

9.8 These Terms & Conditions constitute the entire agreement between the parties which supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between them, whether written or oral, relating to its subject matter.

9.9 In the event that one or more of the provisions of the Agreement are found to be unlawful or otherwise unenforceable, those provisions shall be deemed severed from the remainder of the Agreement.

9.10 The Agreement shall be governed by, and construed in accordance with, the laws of England and Wales and any dispute, proceedings or claim shall fall within the jurisdiction of the English courts.